Knowledge Base
The knowledge base is a library of 'how-to' documents and guides that will help you get to grips with core software and services provided by Birkbeck.
You can read the documents online, or save or print them for future reference. Some require your ITS username and password to access.
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Email
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eRegisters
- eRegisters is Birkbeck's electronic class register system. Students should register their attendance in all teaching events.
- Guide for students (PDF)
- Watch our eRegisters video
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File STORAGE
- Go to the Microsoft 365 page for information about OneDrive for Business.
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Microsoft 365 applications and services
- Online courses for Microsoft 365 applications and services are available in LinkedIn Learning. Log in with your Birkbeck username and password.
- Links to Microsoft videos, help and learning for the following apps are available on the Microsoft 365 page.
- Teams
- OneDrive
- Outlook
- Word
- Excel
- Powerpoint
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Printing
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Remote working
- To set-up and connect to the VPN follow the instructions in these install guides (requires login to Microsoft 365 with your Birkbeck email address and password):
- Virtual private network (VPN) N drive mapping instructions
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Scanning documents
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Security
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Training
- All students have free 24/7 access to LinkedIn Learning (replacing Lynda.com), a continually evolving library of thousands of training videos and tutorials covering a wide range of software (including Microsoft 365), technology and business topics. Click the link and log in with your Birkbeck username and password.
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Usernames, passwords and Multi-factor authentication (mfa)
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Wireless and Mobile
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Workstation rooms